1. Who is your hero? (In business, life, or both.) My Dad. After struggling to get out of Cuba, he made it to the US without $1 to his name. Despite never being a White Collard worker while in the states, he managed to achieve the American Dream as an ordinary Blue Collard employee. His commitment to his family, his job and his diligent planning for his and our future is commendable. He taught me more than any CEO or business leader has and witnessed how if you plan accordingly and make good decisions, a lot of good is possible in this great Country of ours. 2. What’s the single best piece of business advice that helped shape who you are as an entrepreneur today, and why? When things don’t work out the way you think they should in the moment, be grateful. More times than not, the subsequent outcome is usually more favourable than what you wanted to begin with. Behind every possible disappointment I could’ve had, a better alternative arose that lead me to where I am at today. 3. What’s the biggest mistake you ever made in your business, and what did you learn from it that others can learn from too? I let a massive contract slide without any repercussions to the entity who broke it. Hindsight, I should’ve fought for what was agreed and settled, rather than letting it all go. 4. What do you do during the first hour of your business day and why? I check every email and set the tone for the day based on what I see. In our 24/7 business you can plan for A tomorrow and when you wake up, you are at W. It is important to gage the temperature of the day and adjust accordingly to ensure a successful and productive day. 5. Who is your company’s target customer? Anyone who can fly with us; broker or passenger. We don’t discriminate. 6. What’s your best financial tip for entrepreneurs just getting started? Never give up. School is just to prove you can make it through a period. Real school starts with an actual job where you are measured by objective results. So “wrong and/or failure” is nothing more than a lesson that should lead to “right and spot on” the next time around. My mistakes have cost more than my entire education, but I now know more from experience than anyone can teach me. 7. What’s ONE thing you recommend ALL aspiring or current entrepreneurs do right now to take their business to the next level? Ask a lot of questions from/of your clients and team. Get out there and make sure the “mirror” is a clear and precise depiction of you and/or your entity. 8. What’s your definition of success? How will you know when you’ve finally “succeeded” in your business? When what you have created is worth more than the sacrifice you put into it. 9. What is your favourite quote? He/she who laughs last, laughs the best.